Our relationship with Stakeholders

Stakeholder Consultation process

The Stakeholder Consultation process is the application in practice of MYTILINEOS’ long-standing commitment to responsible entrepreneurship and to open, social dialogue as a key element of the social resources it harnesses, to ensure its sustainability and to create added value for society at large.

MYTILINEOS promotes regular communication with its Stakeholder groups in a variety of ways, the frequency of which stems from the type of relationship built with each group with the aim to understand and actively respond to their needs and expectations.

Main ways of collaboration of MYTILINEOS with its Stakeholder Groups:

  • Local workshops
  • Thematic consultations
  • Local electronic consultations
  • Materiality process
  • Field surveys
  • Bilateral meetings

Key MYTILINEOS Stakeholder Groups:

  • Employees
  • Investing community
  • Suppliers & Business Partners
  • Customers
  • Local Government
  • Business Organizations
  • Regulatory Bodies & Sustainable Development Organizations
  • Academic community
  • Press representatives
  • Volunteer Organizations

The Stakeholder Consultation process, as one of the main Principles that support our overall Sustainable Development Strategy, has been consistently implemented for the past 11 years and is governed by self-evaluation and self-improvement processes. In addition, integrating the expectations expressed by our Social Partners into our business strategy is a constant challenge for MYTILINEOS. The Company, responding to the main requirements of its Social Partners, has undertaken the following basic commitments:

  • To consistently implement its new ambitious plan for the decarbonization of its activities, helping to keep the global average temperature increase well below 2°C relative to pre-industrial era levels (targets agreed at the 21st Conference of the Parties to the United Nations Framework Convention on Climate Change in Paris).
  • To further adapt its activity to the consequences of climate change by analyzing the risks involved, while also taking advantage of the opportunities arising.
  • To maintain its objective of ensuring a healthy and safe work environment without accidents, adopting a prevention-oriented approach.
  • To continue to treat its people with responsibility and consistency, remaining their first choice of employer during their entire career paths, while at the same time investing in their training and in the development of their skills.
  • To ensure respect for and protection of human rights, and an inclusive work environment free from all discriminations.
  • To ensure the further reduction of its environmental footprint by properly managing and limiting environmental impacts in connection with the use of water and energy, the protection of local biodiversity and the management of waste.
  • To promote the principles of Sustainable Development and Responsible Entrepreneurship to its key suppliers and business partners.
  • To consistently implement its social policy, through actions and initiatives that enhance its harmonious coexistence with its local communities as well as with society at large.

In addition, these commitments define more broadly a framework for responsible business conduct and, in particular, how environmental, social and governance (ESG) issues are managed by each Business Unit and subsidiary of MYTILINEOS, with the aim of enhancing their capacity to generate long-term and sustainable value.

Thematic Consultation

Τhe institution of Consultation has been taking place primarily in the form of thematic dialogue forums held locally and of electronic consultations. In the period 2015-2019, the Metallurgy Business Unit carried out the thematic consultations, while in 2020 MYTILINEOS implemented the Consultation centrally and electronically, in the context of dealing with the consequences of the pandemic, and wishing to protect and safeguard the health of its Stakeholders.

MYTILINEOS also proceeded to evaluate the Consultation, by posting to all participants a custom satisfaction questionnaire and inviting responses on a scale of 1 (low to 5 high). Three aspects of the Consultation were evaluated: (a) Overall Image, (b) Planning and (c) Organization. Several individual variables were used in each category and the respondents were also able to make comments and suggest improvements.

Specifically:

Thematic Consultation 2021

  • Subject: “Covid-19: Measures and actions for the effective management of the pandemic - Health protection and business continuity”
  • Purpose: a) Presentation of all the measures and actions implemented by the Aluminium plant for the effective management of the pandemic, during 2020-2021. b) Announcement and presentation of the new procedure for handling requests and complaints, which was recently approved in the Metallurgy Business Unit in order to improve communication with the local groups of the Company’s Stakeholders, and to manage effectively all requests, comments and complaints regarding ESG and Responsible Entrepreneurship issues received by the Company.
  • ImplementationMYTILINEOS – Metallurgy Business Unit
  • Consultation Evaluation: Online (by sending two custom-developed questionnaires to all its Stakeholder groups)
  • Participants: 37 individuals and organizations from the Stakeholder groups of the Company.
  • Results: More than 70% of the participants said they were quite satisfied with the way the pandemic was managed, as well as with the management of their requests/complaints by the Metallurgy Business Unit. No specific reports of issues requiring further improvement were noted. At the same time, 77% of the participants acknowledged and characterized the topics discussed as useful.

More information is available at the following link: Thematic Consultation 2021

Thematic Consultation 2020

  • Subject: “Corporate policy on the respect for and protection of Human Rights”
  • Purpose: Disclosing and exploring the Stakeholders’ degree of acceptance of the Human Rights Policy of MYTILINEOS
  • Implementation: MYTILINEOS - Sustainable Development Division
  • Consultation Evaluation: Online (by sending a custom-developed questionnaire to all its Stakeholder groups)
  • Participants: 673 individuals and organizations from the Stakeholder groups of the Company.
  • Results: 83% of participants, stated that it is very important for them that MYTILINEOS undertakes a formal commitment to respect and protect Human Rights. All Stakeholder groups (99%) expressed their universal acceptance of all the issues included by MYTILINEOS in its Human Rights policy.

More information is available at the following link: Thematic Consultation 2020

Thematic Consultation 2019

  • Subject: “Education – Skills Development and Creation of quality jobs”
  • Purpose: A constructive dialogue between the Company and representatives from the academic community, education providers, business organizations and local bodies, journalists, and employees, about the contribution of the State, the civil society, and the business community to the achievement of Sustainable Development Goal 4 (Quality Education). Specific subject of consultation: “How can education help increase competitiveness and reduce unemployment?“
  • Implementation: MYTILINEOS – Metallurgy Business Unit
  • Type of Consultation: Conference (Round tables method and use of technological innovations)
  • Participants: 40 (Academic community, Education Providers, Local Bodies, Employee representatives, Journalists)
  • Consultation Evaluation: 4.50/5
  • Results: Common key conclusions: a) investing in Experiential Education, which stimulates creativity, b) development of soft skills and focus on Digital skills and on the computational thinking of young persons, c) cooperation with the educational bodies regarding skills that a future employee would like to have before entering the labor market and d) support of new education projects in schools.

More information is available at the following link: Thematic Consultation 2019

Thematic Consultation 2018

  • Subject: “Developing a Responsible Supply Chain”
  • Purpose: Promoting a responsible business behavior through the creation of a more responsible supply chain informing suppliers on the latest developments regarding the company's growth and the overall purchase policy, highlighting the important role of the supply chain in Sustainable Development and investigating ways of synergies for the attainment of mutual benefit objectives.
  • Implementation: MYTILINEOS – Metallurgy Business Unit
  • Type of Consultation: Conference (Round tables method and use of technological innovations)
  • Participants: 50 main suppliers
  • Consultation Evaluation: 4.46/5
  • Results: Common key conclusions: a) the importance and therefore the necessity of Suppliers’ Code of Conduct in modern enterprises, b) the benefits of the supplier’s self-evaluation process in social, labor and environmental issues and how this process enhances their competitive advantage.
  • Distinctions: This initiative received both the “Silver” award at the institution of Hellenic Responsible Business Awards and a distinction at the institution of Sustainability Dialogues & Awards.

More information is available at the following link: Thematic Consultation 2018

Thematic Consultation 2017

  • Subject: “Translating Entrepreneurship to value for society”
  • Purpose: The emergence and the consultation of the social footprint, in financial terms, and the value creation over the short, medium and long term by the Metallurgy & Mining Sector as well as by the overall business activity of MYTILINEOS at the local and national level respectively.
  • Implementation: MYTILINEOS – Metallurgy Business Unit
  • Type of Consultation: Conference (Round tables method and use of technological innovations)
  • Participants: 60 Stakeholders (Local Government, local authorities, the company’s key suppliers, local associations and organisations, local Media and the local school community, as well as representatives of the company’s employees)
  • Consultation Evaluation: 4.53/5
  • Results: Common key conclusions: a) cooperation with the academic community & investment in the development of skills, b) development of local infrastructure and cooperation with the Local Government, c) establishment of a scholarship program & offer of technological equipment to schools that face essential needs.

More information is available at the following link: Thematic Consultation 2017

Thematic Consultation 2016

  • Subject: “We talk about the environment”
  • Purpose: The detailed information on the environment-related initiatives and policies of Metallurgy Business Unit, by presenting concrete practices and fully documented data, and to facilitate the exchange of views and the submission of proposals in areas where improvements are needed.
  • Implementation: MYTILINEOS – Metallurgy Business Unit
  • Type of Consultation: Conference (Round tables method and use of technological innovations)
  • Participants: Representatives of local Municipalities, the competent Departments of the Region of Sterea Hellas, the Viotia Chamber, the Academic community, the School community, local Media and the Hellenic Centre for Marine Research (HCMR), as well as representatives of Consulting and Engineering firms working with the Company and of certification bodies.
  • Consultation Evaluation: 4.46/5
  • Results: Emerging issues: a) the prospect of investments in more environmentally friendly technologies, in the plant of the Aluminium of Greece, b) the results of the studies carried out on marine environment protection, c) participation of MYTILINEOS in European research projects for the treatment of bauxite residues, d) cooperation of the company with university postgraduate programs related to its activities.

More information is available at the following link: Thematic Consultation 2016

Thematic Consultation 2015

  • Subject: "Occupational Health & Safety"
  • Purpose: Providing information to the participants by the company’s executives on the policy, objectives and the OHSAS 18001 occupational health and safety management system in place in Aluminium of Greece, stressing the company’s commitment to the systematic measurement, assessment, and mitigation of Health & Safety risks in all work areas.
  • Implementation: MYTILINEOS - Metallurgy Business Unit
  • Type of Consultation: Conference (Round tables method and use of technological innovations)
  • Participants: Representatives from eminent companies, contractors, suppliers, business consultants, the Prolepsis Institute of Preventive Medicine Environmental and Occupational Health, the Greek Mining Enterprises Association, the National Technical University of Athens, the Regional Administration for Central Greece, the Ministry of Labor and neighboring Municipalities.
  • Consultation Evaluation: 4.50/5
  • Results: Common key conclusions: a) emphasis on developing a spirit of collective responsibility on safety measures, b) emphasis on the approach of foremen understanding their responsibility to their colleagues with priority to Health & Safety issues, c) emphasis on employee training d) conducting a survey in the form of a questionnaire according to the OHSAS 18001 standard to assess the culture of the strategy and the Health & Safety results of employees of the company.
  • Distinctions: This initiative received the "Winner" Award, at the institution of Health & Safety Awards.

More information is available at the following link: Thematic Consultation 2015

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